Privacy Policy
This Privacy Policy explains how Kodexis ("Kodexis", "we", "us", or "our") collects, uses, stores, and protects information when you use our websites, applications, APIs, and related services.
By using Kodexis, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our services, we may collect:
- Account information such as your name and email address.
- Authentication information required to access your account.
- API keys and API usage information.
- Billing and transaction information.
- IP address and basic device or browser information.
- API request logs, timestamps, response status and usage statistics.
- Information you voluntarily provide when contacting us.
2. How We Use Information
We may use collected information to:
- Create and maintain your account.
- Provide and operate our API services.
- Authenticate API requests.
- Track API usage and enforce usage limits.
- Process payments and manage credits or subscriptions.
- Detect abuse, fraud, attacks, and unauthorized access.
- Maintain and improve our services.
- Provide customer support.
- Send important service-related communications.
3. API Requests and Logs
We may retain technical information about API requests in order to operate, secure, troubleshoot, and improve our services.
Depending on the API endpoint, request information may include URLs, parameters, timestamps, IP addresses, authentication identifiers, response status codes, latency, and related technical information.
4. Payment Information
Payments may be processed through third-party payment providers. We generally do not store complete payment card information on our own servers.
Payment providers may collect and process information according to their own privacy policies and terms.
5. Cookies and Similar Technologies
Kodexis may use cookies or similar technologies for authentication, security, session management, preferences, analytics, and essential website functionality.
6. Third-Party Services
We may use third-party providers for hosting, analytics, authentication, payment processing, email delivery, infrastructure, security, and other operational purposes.
These providers may process information necessary to provide their services to Kodexis.
7. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and prevent abuse.
9. Your Choices
You may contact us regarding your account information or request assistance with information associated with your account, subject to applicable legal and operational requirements.
10. Children's Privacy
Kodexis is intended for users who are legally able to use online API and software services. We do not knowingly collect personal information from children in violation of applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.
12. Contact
For privacy-related questions or requests, contact: